Keller Williams Reports Fourth Quarter 2021 and Year-End Results



“In the midst of a hypercompetitive market, 2021 has been a banner year for us,” said Carl Liebert, CEO of kwx. “With historically low inventory rates, finding a home was really tough last year.”

“And so we’re extremely pleased to report that our officers have changed 1.3 million lives in 2021,” Liebert said. “We brought 1.3 million people home.”

Keller Williams has 173,274 agents in the United States and Canada and 14,847 agents operating outside the United States and Canada, for a total of 188,121 agents worldwide, as of December 31, 2021.

“We are tracking 42 production metrics at KW and in 2021 we set all-time highs in 21 of those metrics,” said Marc King, president of KW. “And we are very proud to report that our gross commission revenue per agent reached $77.8,000 in the fourth quarter of 2021, a 72% increase over the past decade.”

“Right now, the median gross income for realtors in our industry is $43,330,” King said. “When you do the right things, everyone wins.”

Company and Industry Highlights

  • In October, Forbes named KW to its annual list of the World’s Best Employers 2021.

  • In October, KW won an Inman Innovator Award for “Podcast of the Year 2021”.

  • In October, Franchise Times featured KW on its annual list of the 2021 Top 400 Franchises.

  • In October, Franchise Business Review featured KW on its list of Best Franchises for Veterans 2021.

  • In October, KW and Hergenrother Realty Group partnered to launch Livian, a people-focused real estate platform for high-production expansion teams.

  • In October, KW announced a strategic collaboration with Sisu to power coaching dashboards within Command.

  • In October, KW announced an expansion into Suriname.

  • In November, KW unveiled the KW School of Real Estate (KSCORE), a nationwide all-digital real estate education program, the first of its kind, in partnership with Kaplan.

  • In November, KW unveiled KW Military, to recognize, honor and provide targeted value to the US military community through a robust suite of real estate and financial services.

  • In November, Forbes listed KW in its annual World’s Top Female-Friendly Companies 2021 ranking.

  • In December, KW announced an expansion to São Paulo, Brazil, in a global push.

  • In December, KW announced a major expansion of its community business initiative.

  • In December, KW launched the Command app for all KW agents.

“We continue to aggressively innovate on behalf of our market centers, agents and consumers,” said Chris Cox, chief technology and digital officer, kwx, KW’s holding company. “With the release of Command App in December, we are once again looking to empower our agents with real-time, actionable insights to drive their business growth.”

“In the 75 days since launch, we’ve seen incredible adoption from our agents,” Cox said.

United States and Canada (Q4 21 production)

  • Agents closed 331,900 transactions in Q4 21, down 5.4% from Q4 20.

  • Agents closed sales volume of nearly $138.9 billion, up 11.5% from the fourth quarter of last year.

  • Agents saw 147,800 new listings (new market inventory), down 5.8% from Q4 20.

  • Agents wrote 337,900 contracts (expected closes), down 4.2% from Q4 20.

  • The volume of contracts written was $141.3 billion, up 13.1% compared to Q4 ’20.

United States and Canada (production end of 2021)

  • As of December 31, agents closed over 1.3 million transactions, up 9.9% from YTD ’20.

  • Agents achieved sales volume of $532.2 billion, up 30.6% from YTD ’20.

  • Agents saw 728,900 new listings (new market inventory), up 2.2% from 2020.

  • Agents wrote 1.5 million contracts (expected closes), up 7.8% from YTD ’20.

  • The volume of contracts written was $576.6 billion, up 28.1% from YTD ’20.

“We are very proud of our continued market share gains in the US and Canada, while we were down slightly in transactions and new listings – this is more indicative of the Q4 ’20 base effect. “said Jason Abrams, Head of Industry, kwx. “COVID closures in early 2020 allowed a large influx of pent-up housing demand to hit our agents in the fourth quarter of 2020.”

“As a result, our ongoing market share gains can best be seen in our year-end results and by comparing our Q4 ’21 benchmarks to our Q4 ’19 benchmarks,” Abrams said. “Compared to the fourth quarter of 2019, in the United States and Canada, our agents increased the number of homes sold and new listings up 21.8% and 2.2%, respectively.”

Keller Williams Worldwide (KWW) Momentum (production outside the US and Canada in Q4 21)

  • As of December 31, the number of agents outside the United States and Canada was 14,847, up 23.0% from Q4 20.

  • Agents closed 18,900 transactions in Q4 21, up 35.9% from Q4 20.

  • Agents achieved sales volume of $3.6 billion, up 48.2% from Q4 ’20.

  • Agents saw 24.5,000 new listings (new market inventory), up 4.4% from Q4 20.

  • Agents wrote 21,400 contracts (expected closes), up 25.5% from Q4 20.

  • The volume of contracts written was $3.0 billion, up 40.6% compared to Q4 ’20.

KWW Momentum (production outside the United States and Canada end of 2021)

  • As of December 31, agents completed 63,600 transactions, up 57.8% from YTD ’20.

  • Agents achieved $12.1 billion in sales volume, up 88.7% from YTD ’20.

  • Agents saw 107.8,000 new listings (new market inventory), up 17.6% year-on-year 2020.

  • Agents wrote 74.6,000 contracts (expected closes), up 46.6% from YTD ’20.

  • The volume of contracts written was $10.9 billion, up 69.9% from YTD ’20.

“No one predicted the challenges of 2021, yet our international operations are thriving and we are growing at a faster rate than ever,” said William E. Soteroff, president of KWW. “And it’s due to an unwavering commitment to our values ​​and principles and to providing the best agent training in the industry.”

Outside of the United States and Canada, KWW regions include: Albania; Argentina; Aruba; Belgium; Belize; Bermuda; Cambodia; Chile; Colombia; Costa Rica; Cyprus; Czech Republic; Dominican Republic; Dubai, United Arab Emirates; France; Greece; Honduras; Indonesia; Ireland; Israel; Italy; Jamaica; Japan; Luxemburg; Malaysia; Mexico; Monegasque; Mongolia; Morocco; Nicaragua; Northern Cyprus; Panama; Paraguay; Peru; Philippines; Poland; Portugal; Porto Rico; Romania; Sao Paulo, Brazil; Serbia; Saint-Martin ; Slovenia; South Africa; Spain; Suriname; Thailand; Turkey; Turks and Caicos Islands; UK; Uruguay; and Vietnam.

About Keller Williams

Based in Austin, Texas, Keller Williams, the world’s largest real estate technology franchise by number of agents, has more than 1,100 offices and 200,000 associates. The franchise is also #1 in units and sales volume in the United States. kwx is the holding company of Keller Williams.

In 2020 Keller Williams initially started training kwx. kwx is made up of Keller Williams, Keller Williams Worldwide and Keller Home Financial Services, comprising Keller Mortgage, Keller Offers, Keller Covered, Keller Title and The Partnership Program.

Since 1983, the company has cultivated an agent-centric, technology-driven, education-based culture that rewards agents as stakeholders. For more information, visit


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