Vodafone Portugal hit by hackers, says there is no customer data breach


A brand sign is displayed at a Vodafone store in London, Britain May 16, 2017. REUTERS/Neil Hall/File Photo

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LISBON, Feb 8 (Reuters) – The Portuguese unit of Vodafone (VOD.L) said on Tuesday that a hacker attack had disrupted its services overnight, but assured customers that their personal data was not not been compromised as a result of the incident, which is under investigation. .

Vodafone Portugal said in a statement that its system was experiencing technical problems on Monday evening, with thousands of customers reporting they were unable to make calls or access the internet on their phones or computers.

He later discovered that the technical issues were caused by what he described as a “deliberate and malicious” cyberattack.

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“There is no evidence that customer data was accessed or compromised,” he said. “A thorough investigation into the criminal act … will continue for an indefinite period, with the participation of the competent authorities.”

The attack on Vodafone came a month after the websites of one of Portugal’s biggest newspapers and a major broadcaster were hacked. Both media still do not have access to their websites. Read more

Vodafone Portugal said it was “determined to restore normality to services” and mobile usage was gradually picking up. The 4G network remains unavailable but customers in most of the country can use 3G.

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Reporting by Catarina Demony; Editing by Andrei Khalip, Kirsten Donovan

Our standards: The Thomson Reuters Trust Principles.


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